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When accessing Blackboard for the first time, please do the following to enter the Massachusetts Department of Housing and Community Development Board Member training course:

Step-by-step guide

Open a supported browser, such as Google Chrome

Are you using a supported system? Click to find out: https:/en-us.help.blackboard.com/Learn/Student/Getting_Started/Browser_Support/Browser_Checker

Everyone needs the same three pieces of information to gain access to Blackboard:

 

What happens after I log in?

New users see a welcome page that invites them to create a profile. Before you create a profile, you must accept the Blackboard Profiles Terms of Service in the pop-up window. If you don't agree to the terms of service, you won't be granted access to some tools. You can choose to create a profile later.

Existing users see the My Institution tab. From this tab, you can access the courses you're enrolled in or teaching.


 I forgot my password. How do I reset it?
  1. Navigate to https://lhaboardtraining.umassonline.net/
  2. On the login page, select Forgot Your Password? or Forgot Password?
  3. Type your first name, last name, and username. You need an active email address associated with your account to receive instructions. Or, type your first name, last name, and email address.
  4. Select Submit.

After you submit your information, you can create a new password based on instructions you receive in an email. Your current password remains active until you change it.


How do I change my password?

We recommend that you change your password periodically to ensure security. Don't use common personal information as your password, such as your name.

Log in to change your password. Access the menu next to your name in the page header > Settings > Personal Information > Change Password.

Passwords are case-sensitive, must not contain spaces, and must be at least one character long. Passwords can contain a maximum of 32 characters.


 How do I log out?

Select the logout button in the upper-right corner of the page.

 

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