While most content within Blackboard Learn resides in one main browser window, occasionally various applets or pages will appear inside a pop-up window. It is important that your browser settings are configured to allow this to happen so that you can properly access all of your course's materials.

Internet Explorer

1. Open the Tools Menu by clicking on the gear icon ( ) in the upper right hand corner.

2. Click Internet Options on the drop down menu.

3. Click the Privacy tab, and then click the Settings button.

4. Enter https://uma.umassonline.net in the Address of the website to allow box and click Add.

Address of website to allow field with website typed in and add button circled

5. The website address will appear in the Allowed sites box. You can now close the settings window.

Google Chrome

1. Navigate to the Blackboard Learn login page. Log into Blackboard Learn.

2. Click on the Lock icon () located on the left side of the address bar.

3. Click Site settings on the drop down menu.

4. Scroll down to Pop-ups and redirects and click the drop down menu to the right. Click Allow on the drop down menu.

5. Close the settings window.

Mozilla Firefox

Click the Open Menu button which looks like three horizontal lines () located in the top right hand corner of the browser window.
Click the Options button with the gear icon on the drop-down menu.
Click on the Privacy & Security button located on the menu on the left side of the screen.
Scroll down to the Permissions section.
If the checkbox next the Block pop-up windows is not checked, you do not need to make any changes. If the box is checked, click the Exceptions button to the right of Block pop-up windows.
Enter the website address https://uma.umassonline.net into the Address of website textbox.
Click the Allow button.
The website address will appear in the website box. Click the Save Changes button.

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