Please follow the steps below to
Please click the links below to read information in order to ensure that your Mac browser is properly configured for use in Blackboard Learn.
You can expand each section by clicking on the text. To enlarge screenshots, simply click on the thumbnail.
- Is your Mac's browser up-to-date?
- Is your Mac's Java up-to-date?
- Is your Mac's browser blocking pop-up windows?
- Is your Mac's browser blocking mixed or "unsafe" content?
- Are your Mac's browser's permissions set to block Java and other plugins?
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| title | 1) Is your browser up-to-date? |
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There are three primary browsers that Blackboard Learn supports for the Mac platform - Safari, Google Chrome, and Mozilla Firefox. Please select your preferred browser below to ensure that you have its latest version installed.
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| title | Google Chrome |
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| title | Mozilla Firefox |
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For more information on browsers supported by Blackboard Learn, please refer to this link.
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Blackboard Learn relies on Java to run numerous applets. Among these are Blackboard Collaborate, Voice Tools, Wimba LiveClassroom, and others. Please refer to the instructions below to ensure that you have the latest version of Java installed on your computer.
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| title | 3) Is your browser blocking pop-up windows? |
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While most content within Blackboard Learn resides in one main browser window, occasionally various applets or pages will appear inside a pop-up window. It is important that your browser settings are configured to allow this to happen so that you can properly access all of your course's materials.
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| title | Safari |
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| title | Google Chrome |
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| title | Mozilla Firefox |
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| title | 4) Are your browser permissions set to block Java and other plugins? |
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On occasion, your browser's settings will interfere with the loading of a plugin within Blackboard. In times like these, you can manually configure your browser's permissions so that plugins like Java, Flash, etc. can either load by default or ask your permission before loading. Please note that, while the instructions below demonstrate how to unblock Java, you can also unblock other troublesome plugins in this way.
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| title | Safari |
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| title | Google Chrome |
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| title | Mozilla Firefox |
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| title | 5) Is your browser blocking mixed or "unsafe" content? |
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On occasion, your browser will block various Blackboard Learn content that it deems "mixed" or "unsafe". The reason for this distinction is most often due to both HTTP and HTTPS content being delivered one one webpage. Since this conflict can sometimes deliver malicious code to your computer or intercept your sensitive data, most modern browsers have precautions in place to protect you from such attacks. Though this behavior will almost never occur in Blackboard Learn, it is advised that you review this page before configuring your browser to allow mixed or unsafe content. Once you feel comfortable with doing so, please follow the instructions below:
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Unlike Chrome and Firefox, Safari does not present an mixed or unsafe content warning. As a result, these materials are loaded by default.
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| title | Google Chrome |
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When attempting to view certain types of content on Blackboard Learn, Chrome may prevent it from loading by prompting you that the page you are visiting has insecure content. A shield icon will appear in the address bar when mixed content is blocked by the browser. Follow the steps below to allow the content to display.
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| title | Mozilla Firefox |
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Similar to Chrome, Firefox may block certain types of content within Blackboard Learn for security reasons. Follow the steps below to allow the content to display.
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