Versions Compared

Old Version 91

changes.mady.by.user Timothy Sheaffer

Saved on

compared with

New Version Current

changes.mady.by.user Timothy Sheaffer

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Panel
borderColor#f5f5f5
bgColor#f5f5f5



Panel
borderWidth0


Column
width20%

Student Orientation & Resource Area

Column
width5%
Column
width20%

Need Help? Technical Support




Panel
borderColor#f5f5f5
borderWidth15

Anchor
SORA
SORA

If you are new to using Canvas, Blackboard Learn , or Moodle, we encourage you to explore this website, the Student Orientation & Resource Area. It contains tips and video tutorials to help students prepare for their online classes, video tutorials about participating in discussions and more!.

We recommend starting with the Get Ready: Preparing For Your Online Course pages to make sure that you are prepared for the start of your course(s).




Panel
borderColor#f5f5f5
borderWidth15


Image Removed
Column
Column
10%
width
Anchor
NHTSNHTS
Column
width10%
width80%

The training resources are helpful as you start your online experiences and learn about how to use your LMS.

Within your Blackboard course under “Help & Resources” on your course menu

However, if you are experiencing technical issues, a 24/7 HelpDesk is available for technical support for BlackboardCanvas. You have the options to call, email or chat based on your preference of communication.  Information about the HelpDesk is located:

  • On the main login page,
  • On the MyUMassAmherst page within Blackboard,

    • available from the "Help" icon on the sidebar in Canvas. Log into Canvas here.

    If you need technical support for Moodle, UMass IT is available to assist. See information on how to contact IT and their availability at this link.
    f you need technical support for Blackboard, please email instruct@umass.edu for assistance.