Overview

Students taking fully online or remote courses through UMass Amherst can log into Blackboard at https://uma.umassonline.net using their SPIRE username (NetID) and password.

COVID Testing Compliance

Access to Blackboard may be affected by COVID-19 testing status. Please see the Campus Health Hub page for more information.

Why can't I access my online course in Blackboard?

Here are some of the most common reasons why you may not be able to access Blackboard Learn:

Your Blackboard account isn't created yet. For new Blackboard users accounts are created after you are enrolled in SPIRE and the course is set up by your instructor.
Your course is hosted in Moodle. Some classes use the Moodle LMS to host online and remote course content. Check your class schedule in SPIRE. If your course uses a Learning Management System click the LMS icon () to be taken to the correct system.
Your access to Blackboard has been suspended until you complete the required asymptomatic COVID-19 testing.
Please go to the Campus Health Hub today to schedule your next test appointment.

Students who have not received an email with SPIRE account information should contact UMassAmherst IT by navigating to http://www.it.umass.edu/support or calling the IT Help Center at 413-545-9400 (Monday - Friday: 9:00am - 4:45pm EST).

Students and faculty can reset their SPIRE passwords and/or activate their accounts. Further instructions can be found here.

Blackboard Learn Support Materials

Moodle

SPIRE

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Why can't I access my online course in Blackboard?

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