Is your browser up-to-date?

Owned by alex.prince@umass.edu (Unlicensed)
Last updated: Oct 21, 2022 by Fraser Stowe (Unlicensed)

Please follow the steps below to ensure that your Windows browser is properly configured for use in Blackboard Learn.

You can expand each section by clicking on the text. To enlarge screenshots, simply click on the thumbnail. 

 Internet Explorer
  1. Click on the gear icon (Gear icon) located in the upper right hand corner of the browser window.
     
  2. Click About Internet Explorer. The About Internet Explorer window appears.

    About Internet Explorer on menu
    (Click on image to enlarge)

  3. Verify the version of your Internet Explorer.

    About Internet Explorer, Browser Version highlighted
    (Click on image to enlarge)
 Google Chrome
  1. Click the three vertical dots menu button () located in the top right hand corner of the browser window. 
     
  2. Click Help, then click About Google Chrome. The About Google Chrome window loads in a new tab. 

    About Google Chrome on menu
    (Click on image to enlarge)
     
  3. Verify whether or not your version of Chrome is up to date. If so, you will see a blue check mark. 

    Blue check mark showing Chrome is up to date
    (Click on image to enlarge)
 Mozilla Firefox
  1. Click the Open Menu button which looks like three horizontal lines () located in the top right hand corner of the browser window. 
     
  2. Click the Help button on the drop-down menu. This will open a new menu.
  3. Click About Firefox. The About Mozilla Firefox window will open as a new page.


     
  4. Verify whether or not your version of Firefox is up to date. Mozilla will notify you if so.

    About Firefox popup
    (Click on image to enlarge)